If at this point you’ve already changed the mail server name in the domain’s MX record to that of the Office 365 one, remember that actual mail might already be arriving (or bouncing) in the O365 environment, so be cautious of this, when migrating a live situation.<\/p>\n
A small recap below in case you forgot our intended setup :<\/p>\n If you’ve been paying attention in the previous posts, you’ll know we will be needing to create three users here :<\/p>\n All other mail related stuff will be handled with mail groups or shared boxes. Let’s start off with creating these three accounts. Next, Click the “+ Add a user” button and a small form appears.<\/p>\n You’ll notice a couple of things in the user creation form (except from the obvious things of course) :<\/p>\n Click the “Add” button and you’ll be greeted with the send-password screen asking you if you need to send the password in case you forget to write it down.<\/p>\n Repeat for all the necessary users. Remember to remove the admin’s E3 license for good measure. (but keep him admin !!) Just a tiny heads-up : if you don’t want your users to be calling you every 90 days<\/strong>, you might want to perform the small task of changing the Password policy. <\/p>\n Well, that didn’t seem so difficult, right ?<\/p>\n Office 365 has automatically created a mailbox already for your users, in the background. There are two ways to edit mailbox properties. Click the user in the Active Users menu and his properties will appear in an overview. <\/p>\n For all on-premise Exchange server admins with experience in 2013 server or higher : you’re in for a treat as this is an almost-perfect copy of the “Exchange Control Panel” with just a tiny difference in some functionality. You can probably skip most of this part. Don’t be startled by the amount of clickable options in the Exchange admin Center. This will show us six options in the top menu :<\/p>\n Let’s start alphabetically and have a look at Annie’s mailbox. The more important options in this popup window (allow popups in your browser for this to work, by the way) aren’t the ones you see at first.<\/p>\n Except from the “hide from address list” check mark, you can safely move on the “email address” menu for now. Feel free to have a gander at the other options.<\/p>\n You’ll see three entries by default, after\u00a0 having created a user with only one domain attached to the O365 tenant :<\/p>\n In our example, we’d like for Annie to receive cfo@shortstraw.be as well. Mailbox features<\/strong> holds a plethora of options such as disabling the use webmail, denying mobile phone connectivity, litigation (see above), archiving, … Click mail flow<\/strong> and a new window will appear where you get to fill out another form.<\/p>\n Pretty straightforward option where you can setup a server-side mail forwarding, without Annie knowing about it. “Deliver message to both forwarding addresses and mailbox<\/strong>” simply does what it says. If you weren’t to activate this after enabling the forward option, Annie wouldn’t receive mails anymore in her own mailbox, but all mails are forwarded without leaving a copy.<\/p>\n One more option in the left menu of our user mailbox properties that we’ll look into within a couple of minutes is the “Mailbox delegation<\/strong>” menu. This option is a mini rights management where you can set “full access”, “send on behalf” and “send as” rights for a mailbox.<\/p>\n <\/p>\n Our third “straw” is John, who luckily doesn’t need extras so he’s good to go with an out-of-the-box setup, which starts him up automatically as john@shortstraw.be<\/p>\n <\/p>\n We’re almost done with our basic mailflow configuration. Go to the “shared” top menu and click the little +<\/strong> icon. The biggest difference is the appearance of the permissions box. You’re good to go ! <\/p>\n You’ve got a basic mail configuration up and running.<\/p>\n If you’ve changed the DNS settings for the MX record as discussed in the previous migration post, you should be receiving mail by now.<\/p>\n If you’ve set up this mail config as a placeholder for when the actual migration starts, it’s time to move on to the migration now.<\/p>\n THAT’S RIGHT !! YOU GET TO ACTUALLY MIGRATE AFTER 5 CONSECUTIVE POSTS CLAIMING SO.<\/p>\n All jokes aside, in my humble opinion the prep work is incredibly important in deciding between keeping or losing your customer. creating mailflows and rights (+ groups\/shared\/…)<\/p>\n mail rules (beginner – serverside \/ client side\u00a0 which is also server side)<\/p>\n Checklist –><\/p>\n ‘oops I accidentally deleted a user, now what’<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[8,6,9],"tags":[12,13,14,10,11],"_links":{"self":[{"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=\/wp\/v2\/posts\/207"}],"collection":[{"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=207"}],"version-history":[{"count":10,"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=\/wp\/v2\/posts\/207\/revisions"}],"predecessor-version":[{"id":234,"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=\/wp\/v2\/posts\/207\/revisions\/234"}],"wp:attachment":[{"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=207"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=207"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zupertails.be\/wur\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/03\/mailsetup_02_2.png\")
\n
\nRemember : the Microsoft licensing system in O365 is user-based, not computer-based.<\/p>\n
\nOpen the Office 365 admin portal<\/a> and open the “Users” menu, and then select “Active Users”.<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365admin_users.png\")
<\/p>\n![\"Creating](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_creating_oliver.png\")
\n
\nThis means that you’re not obliged to actually use a domain name in an O365 environment. When going for mailboxes, it’d be stupid\/silly\/… not to do so.<\/li>\n
\nYou can also allow the user to be able to change their password on first logon.
\nMake your choice depending on the end-customer’s needs.
\nAfter confirming the user creation, you’ll also be given the option to send the credentials to an email address of your choice.<\/li>\n
\nFor more info on the different types of admin rights, see this Microsoft page<\/a>.
\nIf you’re ever to go and do a Microsoft exam on O365, these roles will pop up more than once in the questions list.
\nThe Roles parts also allows you to fill in an alternative email address, instead of the user having to do this. Purely intended for password retrieval purposes.<\/li>\n
\nDepending on your user’s needs, provide the correct licenses by clicking the slider next to the license name.
\nCreating an user without a product license, which is also an option, is ill-advised and used in only a few specific situations.<\/li>\n<\/ul>\n
\nIn this case Annie and John will be created in the same way.<\/p>\n
\nIn this demo environment, it doesn’t really matter, but you don’t want your customer to be paying for an unused license.<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_remove-admin_license.png\")
<\/p>\n
\nGo to Settings > Security and Privacy<\/strong> and change password policy to “Never expire<\/strong>” and “Never notify<\/strong>” by clicking the “Edit” button.<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_pwdpol.png\")
<\/p>\nThe spice must flow. So must the mail<\/h2>\n
\nThe system knid of predicted that you’d be wanting a mailbox for your E3-licensed users, as otherwise it wouldn’t be logic that you’d provided them with such a license.
\nOf course there’s still some things that need to be done, so let’s have a look there.<\/span><\/p>\n
\nThe easiest, but with the least fancy options is through the same “User” menu we used to create the users themselves.
\nThe second option is through the Exchange Admin Center.
\nLet’s start with “easy mode” :<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_user_mailprops.png\")
<\/p>\n
\nOne of the options visible will be “Mail Settings”, where you can set up a couple of things :<\/p>\n\n
\nExternal mailboxes (unrelated to your O365 tenant) are also possible recipients.<\/li>\n
\nPay attention that this can increase the size of your mailbox significantly.
\nMore info on litigation can be found on this Technet article<\/a>.<\/li>\n
\nCan also be done through the user’s personal settings in either Outlook or throught https:\/\/outlook.office365.com<\/a> and preferably so. If you need to manage all your customers’ mailboxes and set their Out of Office message yourself, you’d best be charging by the hour.<\/li>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_exchangeadmin.png\")
The Exchange Admin Center is actually the way to go when you want to configure your mail environment in more detail.
\nIt’s also a lot more fun to fiddle around in and it will give you a more general idea on all the mailbox features.<\/p>\n
\nEven the URL is similar :\u00a0https:\/\/outlook.office365.com\/ecp\/<\/a><\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_ecp_dashboard-300x170.png\")
\nWe’ll cover the basics, under the “recipients” section.
\nHave a look around in the other options, but don’t change anything for now.
\nFor your ease, click the Recipients link in the left menu.<\/p>\n\n
\nIf Oliver Shortstraw has a meeting room and a shared car, he might benefit from giving these items a calendar of their own (it’s free, anyway) so managing whoever needs to borrow the car or use the meeting room becomes a super-easy task.<\/li>\n
\n“Mail contacts” are used for administrative purposes only.
\n“Mail users” are Active Directory enabled objects linked to an external mail address, allowing external users (like a gmail user) to perform things inside your cloud AD environment.<\/li>\n
\nThe “Migration” option oviously lets you migrate to (and from !) Exchange Online through a couple of ways.
\nWe’ll be doing the second-to-easiest migration later on, as we’ll be importing shortstraw.be mail from the current provider over an IMAP migration.
\nIn case you’re wondering : importing PST files in Outlook is the easiest way.<\/li>\n<\/ul>\nMailbox properties<\/h2>\n
\nDoubleclick her entry in the Mailboxes part of the Exchange Admin Center<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_annie01.png\")
![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_annie02.png\")
<\/p>\n\n
\nThis can be easily achieved by clicking the little +<\/strong> icon and filling out the form, where you type the complete e-mail address and pressing the “Save” button.
\nYou can edit here if this new address needs to become the reply address.<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_annie03-152x300.png\")
<\/p>\n
\nThe part I want to focus on is “Mail flow” (scroll down a little in the list or enlarge the window).
\nAgain, feel free to check out the other options as well.<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_annie04.png\")
\nFor legal reasons I’m obliged to tell you that you should inform your users of this forwarding rule.
\nTicking “Enable forwarding” enables you to click the “Browse” button, which in its turn shows you the list of available users to select from.
\nYou’ll see that this list is populated only by the internal addresses in your own global address list.
\nAnd this is where our “Mail contacts” from above come in of oyu’re to setup a forwarding to an address that’s not housed in your customer’s O365 tenant.<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_oliver01-300x248.png\")
In our example, Oliver had a couple of aliases in his old mail setup.
\nBecause we love our customer, we’ll gladly copy and paste these addresses in the new environment so he can be mailed on e.g. tha-bawz@shortstraw.be<\/p>\n
\nAll that remains from our initial analysis (concerning the shortstraw.be domain name<\/em>) is the remaining info@shortstraw.be that needed to be seen by both Annie and Oliver.
\nWe’ve already established that a shared mailbox would be the most appropriate solution for this, so let’s configure one !<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_newshared.png\")
<\/p>\n![\"\"](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/o365_info01.png\")
<\/p>\n
\nA familiar looking form appears.
\nYou might recognize this from when you just recently created a new mailbox.<\/p>\n
\nSelect the user(s) with permission to view and send from this box and press “Save”.<\/p>\n
\nSetting up a shared mailbox is THAT easy.<\/p>\nThat’s it<\/a> !<\/h2>\n
![\"Play](\"http:\/\/zupertails.be\/wur\/wp-content\/uploads\/2018\/04\/thatsit-300x285.jpg\")
\nAnd that’s a decision from both the customer and the IT guy\/girl !<\/p>\n","protected":false},"excerpt":{"rendered":"